Usually, upgrading your MAC OS does not affect your personal files. Below is my response with some instructions. This install would not get past the set up stage, after loading the Canon installation CD-ROM.Ĭanon recommended upgrading MAC OS 10.9.5 Mavericks to at least MAC OS X 10.10 Yosemite. They were trying to connect their new printer, a Canon TS5100 to their Macintosh computer. This individual had a Macbook professional computer with Macintosh Mavericks operating sytstem installed. I need to update my computer from a 10.9.5 to a minimum of a 10.10, how can I do that without losing my files? This time I received the following request from a customer. Another information technology problemo in the world order.
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